Target Audience

This course is tailored for ICHSC leaders seeking a foundational understanding of Quality Management Principles. It covers topics such as document control, management review, investigation of non-conformities, and people-centred care, making it an excellent starting point for those new to these concepts. 

Location

Virtual using Microsoft Teams

Dates and Times

A six-hour workshop offered in three parts. 

• March 11, 18, 25 | 1:00–3:00 p.m. EST 
  CLOSED
• April 22, 29, May 5 | 6:00–8:00 p.m. EST 
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• May 31, June 7, 14 | 10:00 a.m.–12:00 p.m. EST 
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Overview

This six-hour workshop, delivered over three interactive sessions, equips ICHSC leaders with the knowledge and tools to effectively apply Quality Management Principles within their Centres.

What You’ll Learn:

• An in-depth review of the requirements outlined in the ICHSC Standards.
• A comprehensive exploration of Quality Management Principle components, including document control, utilization management, investigation of non-conformities and people-centred care.
• An Introduction to risk management, quality indicators, internal audits, and management reviews.
   

Why Attend?

This workshop is designed for licensees, QA Advisors, or emerging leaders of Integrated Community Health Services Centres who want to enhance their knowledge in Quality Management Principles. The sessions are interactive, practical, and highly relevant, providing tools, tips, and valuable insights to navigate the inspection process confidently.  

Cost

$845.00 (+tax)